[
  {
    "component": "component_importcss",
    "src": "[vendor_front_inspinia]/css/plugins/select2/select2.min.css"
  },
  {
    "component": "component_importcss",
    "src": "[vendor_front_inspinia]/css/plugins/select2/select2-bootstrap4.min.css"
  },
  {
    "component": "component_importcss",
    "src": "[vendor_front_inspinia]/css/plugins/sweetalert/sweetalert.css"
  },
  {
    "component": "component_importcss",
    "src": "[vendor_front_custom]/select2-custom.css"
  },
  {
    "id": "select_groupe",
    "component": "component_form_field_select",
    "label": "Groupe",
    "adjust": {
      "align": "center",
      "top": "",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%"
    }
  },
  {
    "id": "form_titre_ticket",
    "component": "component_form_field_text",
    "label": "Titre<em class='star-mandatory'>*</em>",
    "placeholder": "Briefly describe the subject of the ticket",
    "help": "Permet de d'indiquer le titre du ticket. Ce champ est obligatoire et est utilisé dans la liste des tickets pour identifier le sujet.",
    "adjust": {
      "align": "center",
      "top": "20px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%"
    }
  },
  {
    "id": "select_client",
    "component": "component_form_field_select",
    "label": "Associer le ticket à un client (liste des clients du groupe)",
    "help": "Utiliser la recherche pour trouver un client existant ou saisissez un nouveau nom et appuyez sur Entrée pour l'ajouter, et le selectionner. Il sera créé automatiquement à la validation du ticket",
    "adjust": {
      "align": "center",
      "top": "20px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%"
    }
  },
  {
    "id": "select_category",
    "component": "component_form_field_select",
    "label": "Catégorie",
    "help": "Permet de catégoriser le ticket, afin de faciliter la recherche et la résolution",
    "adjust": {
      "align": "center",
      "top": "20px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%"
    }
  },
  {
    "id": "select_priorite",
    "component": "component_form_field_select",
    "label": "Priorité",
    "help": "Permet de d'indiquer la priorité du ticket. Cette priorité est utilisée pour déterminer l'ordre de traitement des tickets.",
    "adjust": {
      "align": "center",
      "top": "20px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%"
    }
  },
  {
    "id": "select_criticite",
    "component": "component_form_field_select",
    "label": "Criticité",
    "help": "Permet de d'indiquer la criticité du ticket afin de déterminer l'impact sur l'entreprise.",
    "adjust": {
      "align": "center",
      "top": "20px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%"
    }
  },
  {
    "id": "select_effort",
    "component": "component_form_field_select",
    "label": "Effort",
    "help": "Permet de une estimation de l'effort nécessaire pour résoudre le ticket.",
    "adjust": {
      "align": "center",
      "top": "20px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%"
    }
  },
  {
    "id": "file_nouveau",
    "component": "component_form_upload",
    "label": "Télécharger un fichier",
    "adjust": {
      "align": "left",
      "top": "20px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%"
    }
  },
  {
    "id": "select_procedure",
    "component": "component_form_field_select",
    "label": "Procédure associée",
    "adjust": {
      "align": "center",
      "top": "20px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%"
    }
  },
  {
    "id": "select_event",
    "component": "component_form_field_select",
    "label": "Événement associé",
    "adjust": {"align":"center","top":"20px","left":"","right":"","bottom":"","width":"100%"}
  },
  {
    "id": "select_product",
    "component": "component_form_field_select",
    "label": "Produit associé",
    "adjust": {"align":"center","top":"20px","left":"","right":"","bottom":"","width":"100%"}
  },
  {
    "id": "select_assign",
    "component": "component_form_field_select",
    "label": "Assigner à",
    "help": "Permet d'assigner le ticket à un agent. Cette assignation est utilisée pour déterminer qui est responsable de la résolution du ticket et d'envoyer un mail de notification à l'agent assigné.",
    "adjust": {
      "align": "center",
      "top": "20px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%"
    }
  },
  {
    "id": "select_mode_reponse_nouveau",
    "component": "component_form_selectbasic",
    "help": "Permet de déterminer si le message doit être envoyé en public ou en privé. (public : le message est visible et sera transmis à l'utilisateur par email, privé : le message est visible uniquement pour les agents)",
    "label": "",
    "list": [
      {
        "uid": "public",
        "name": "Message public"
      },
      {
        "uid": "prive",
        "name": "Message privé"
      }
    ],
    "adjust": {
      "align": "left",
      "top": "30px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "200px"
    }
  },
  {
    "id": "modale_nouveau_email_createur",
    "field_type": "email",
    "component": "component_form_field_text",
    "label": "To :",
    "placeholder": "Email du créateur (optionnel)",
    "adjust": {
      "width": "100%"
    }
  },
  {
    "id": "modale_nouveau_cc_emails",
    "component": "component_form_selectbasic",
    "label": "Cc :",
    "placeholder": "CC (optionnel)",
    "list": [],
    "key_post": "modale_nouveau_cc_emails",
    "adjust": {
      "width": "100%"
    }
  },
  {
    "id": "modale_nouveau_bcc_emails",
    "component": "component_form_selectbasic",
    "label": "Cci :",
    "placeholder": "BCC (optionnel)",
    "list": [],
    "key_post": "modale_nouveau_bcc_emails",
    "adjust": {
      "width": "100%"
    }
  },
  {
    "id": "msg_nouveau",
    "component": "component_form_field_richtext",
    "label": "",
    "adjust": {
      "align": "center",
      "top": "",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%",
      "height": "auto"
    },
    "allowMedia": true,
    "customModifyButton": {},
    "customButtons": []
  },
  {
    "id": "file_msg_nouveau",
    "component": "component_form_uploaddrag",
    "label": "Joindre des fichiers au message",
    "placeholder": "Glissez vos fichiers ici ou cliquez pour sélectionner",
    "formats": "jpg,jpeg,png,gif,pdf,doc,docx,xls,xlsx,txt,zip",
    "taille_max": "10",
    "adjust": {
      "align": "center",
      "top": "10px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": "100%"
    }
  },
  {
    "id": "modale_nouveau_button",
    "component": "component_form_button",
    "conf_button": [
      {
        "label": "Créer",
        "action": "creer",
        "class": "tb_button_green"
      }
    ],
    "adjust": {
      "align": "center",
      "top": "30px",
      "left": "",
      "right": "",
      "bottom": "",
      "width": ""
    }
  },
  {
    "component": "component_importscriptjs",
    "src": "[vendor_front_inspinia]/js/jquery-3.1.1.min.js"
  },
  {
    "component": "component_importscriptjs",
    "src": "[vendor_front_inspinia]/js/plugins/select2/select2.full.min.js"
  },
  {
    "component": "component_importscriptjs",
    "src": "[vendor_front_inspinia]/js/plugins/sweetalert/sweetalert.min.js"
  }
]